Carlisle, Pennsylvania
1 comment
Not resolved

First unit bought in May of 2014.Broke in less then 10 months.

Nordyne said we did not submit warranty on line. Which we did. I believe they deleted it because I have read that they told the same thing to many other people. Their distributor RF Fagers in Camp Hill Pa will not give us our money back on the second unit which we purchased April this year because they would not give us a new one.

They tried to sell us a warranty part and tac on another $500 and told us they had to make money too. HELLO its a warranty part should not cost a dime. The TXV valve on the unit does not work according to Nordyne"s own HVAC tech and they don't know how to correct it but they keep selling them. Such a headache all they want to do is jury rig it instead of replacing it.

How can 2 units be bad. It can only mean all of them are bad. Should not have to tear a brand new system apart and piece it back together. Even WALMART does better by its customers!

All we want is our money back so we can go buy a Carrier or Trane and get rid of this headache that breaks every time the season changes.

We have had loss of wages for missing work, high electric bills due to running emergency heat and bought 2 heat pumps we are out at least $7000!I just do not want anyone else to buy one of these and suffer the way we are.

Reason of review: Bad quality.

Monetary Loss: $7000.

Preferred solution: Full refund.

I didn't like: Not willing to work with customers, Defective product.

Had an Experience with Nortek Global Hvac?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Frank
#1149823

Equipment is no better than the person installing it, does not matter about the brand. With any manufacturer when you register you can also print a copy of the registered warranty, where is that? A copy of the warranty is also included online, you should have read it for the terms and conditions.

You May Also Like

Waste Management Commercial Waste Collection Review Waste Management "Lazy driver dropped my can in his truck didn't know I had cameras .Looked at my house and thought no one seen him and quickly got in his truck and..." Read more Oklahoma Natural Gas made a mess ... Oklahoma Natural Gas "A guy whos truck # is 66730 came out to shut off the gas to the house next to me and made a mess of my plants ''my cactus'' and..." Read more Missouri Wind And Solar - Bad review's done buy people paid by Thermodyne systems Missouri Wind And Solar "We purchased a Missouri Freedom General 2- 48/96V 2000W turbine,Coleman 440 HVA charge controller,10,000W Aims inverter/charger,48V Diversion dump load resistor(4resistor dump),3phase break switch,100A fuse and holder and all the goodies..." Read more Aqua America - Aqua's definition of a medical emergency Aqua America "I have a disabled brother in my home. I recieved a shut off notivce because I forgot to pay my bill. I paid my bill on the 28th so my..." Read more Shoespie and Dresswe are fraudulent! They are scamming people. Be aware Shoespie "Shoespie and Dresswe are the same company. They mislead people in their website. They post pictures of shoes or dresses from other websites making people believe they will get that...." Read more Gearbest o melhor site para compras online Gearbest "estou muito satisfeito com a loja, pois j fiz varias comprar e nunca tive nenhum problema, eles do todo o suporte necessrio para fazer uma compra segura com o melhor..." Read more Never Again will I ride with LYFT Lyft "Never again!!! When the driver collected us, he passed the entrance to the driveway and almost passed to exit, and he pulled on the side of the street, this was..." Read more Danger! Must Cure Obesity Company giving dangerous medical advice and selling fake products Must Cure Obesity Co "Be careful out there consumers with this company and it's sister companies Gastric.care, Gastric Bypass Alternative, and Roca Labs. I am a healthcare professional and was asked by a patient..." Read more