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Nortek Global Hvac - Troubleshooting

They hung up when trying to transfer me
#1383319
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My unit was installed in Dec 2010. Two leaks were repaired on the outdoor compressor coil, one on 5/30/2015, the other on 8/3/15. As the HVAC technician was able to solder the leak, no parts were required, so I paid the labor. Since then I've had the indoor coil and...
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1.0
I didn't like
  • Defective product
  • Customer service
#1372400
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6 months after my new mobile home was delivered and set up the air handler froze up, I called the company who installed the unit and he came out and told me that it froze because of insufficient air getting to the unit and I needed to put a second filter in next to the...
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Anonymous
Anonymous

Calls are the worst way to handle anything. You must complain in writing and serve the complaint via Certified Mail return receipt requested. You will then establish a legally...

1.0
I didn't like
  • Everything about htis company
#1337760
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March of 2013 I purchased a Gibson 5-ton heating and air unit and had it installed in my brand new home. Gibson is one of many name brand units made by Nortek. Well where do I really start, two circuit boards in the handler, a blower motor, 5 evaporator cores, and two...
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1.0
#1255495
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NuTone HVAC unit (made by Nortek which also makes Broan, Maytag, fridgedaire, gibson, westinghouse, kelvinator, philco) installed 5/15 had multiple defects in manufacture including restricted servicing valve and sticking reversing valve which caused terribly loud...
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1.0
#1042242
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If I could give them less than one star, I certainly would! I had a company install a new HVAC unit in my mom's house after my father passed away so she would not have to worry about anything. That was less than a year ago and the unit had a sensor fail SEVEN MONTHS...
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1.0
I didn't like
  • Defective product
  • Not willing to work with customers
  • Customer service
#1003628
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I called Nortek to get some technical help for a manufactured home furnace, but the customer service agent kept giving me the company line to call a contractor in the area. As a consumer, I want to be informed and make the right choice and be sure that a contractor is...
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1.0
I didn't like
  • Customer service
#1000414
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Nortek Global Hvac - Two units that do not work in less than 2 years
Nortek Global Hvac - Two units that do not work in less than 2 years
Nortek Global Hvac - Two units that do not work in less than 2 years
First unit bought in May of 2014. Broke in less then 10 months. Nordyne said we did not submit warranty on line. Which we did. I believe they deleted it because I have read that they told the same thing to many other people. Their distributor RF Fagers in Camp...
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Anonymous
Frank

Equipment is no better than the person installing it, does not matter about the brand. With any manufacturer when you register you can also print a copy of the registered war...

I didn't like
  • Defective product
  • Not willing to work with customers
#752729
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I bought a new manufactured home at prestige homes in hudson they are a nobility home dealership, I have had their home since 2008 and the Air conditioner supplied made by Nordyne' it seems that the salesman from Nordyne and the purchase agent at Nobility had put into...
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Anonymous
Anonymous

after a hot 5 months and countless phone calls they finally honored their warranty

1.0
#718145
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On July 6, 2010 (just a little over 5 years ago), we purchased a FRIGIDAIRE 14 seer R410A gas A/C and heating system from a registered contractor for NORDYNE, LLC, the manufacturer and warrantor of the equipment. The SOLE reason behind our decision to choose this...
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Donna_Sasse
Donna_Sasse

To "Frank" who has posted the prior response to this comment:I couldn't disagree more with Frank's response. While the installing contractor did in fact sell us a problematic...

Anonymous
Frank

All brands require registration and have for many years to get the full warranty, your installer know that and would have been responsible to communicate that irregardless of ...

1.0
I didn't like
  • Loophole for denying full 10-year warranty coverage
#695132
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